Sunday, January 19, 2020

Electoral College Of U.S.A Essay

The President and Vice-President of U. S. A are being elected by a body of electors. The scripter’s of U. S Constitution formulated an indirect method for electing the President and Vice-President. This method is known as the ‘Electoral College â€Å"which scripter viewed that would end in informed, educated persons being selected to their nation’s top position. However, each political party in U. S. A picks up their own cadres to act as electors to elect the top leaders. Thus, presidential candidates have to secure majority votes in the Electoral College for winning the election. In the U. S Presidential election, voters do not vote for President or Vice-President directly but pick up electors who are pledged to support their presidential candidates. Each State in U. S. A has as many electors at is has U. S Senators which will be normally two and U. S Representatives, the number will be depending upon the state’s population. For instance, the District of Colombia is having three electoral votes. Those presidential candidates who have the most popular votes win all of the state’s electoral votes. This is recognized as the â€Å"winner-take-all† rule. (The Columbia Encyclopedia, 2007). The electors in each state will assemble in their legislative assemblies and vote for presidential candidate during the election time. Thus, each state testimony its electoral votes and forwards the results to the U. S Congress which counts the ballots. The counting will be carried over by the Senate and the House of Representatives and it will review the â€Å"Electoral College† votes. The candidate who obtains the majority of 270 Electoral College votes out of total 538 wins despite of the outcome of the popular votes. In case, if there is a tie or if no candidate obtains a majority, then the House of Representatives picks up the President and the Senate picks up the Vice President. Due to the concept â€Å"winner-take-all† dictum, it is possible as it had happened in the year 2000 election (Bush v Al Gore), a candidate who win the popular vote and still lose the Electoral College. Dating from 1845, the federal law requires that electors must be chosen on the Tuesday following the first Monday in November and the counting of votes will be perused by the Congress on January 6. The Electoral College is vehemently attacked that it has to be reformed as it had given the country about 14 minority presidents. Thus, the following are the Presidents who had won the majority in the Electoral College even though they lacked behind in obtaining popular vote. It is to be observed that among the above mentioned Presidents, only Harrison, Hayes and George W. Bush failed to obtain a plurality of the popular vote. The main aim of the Electoral College system is to give more recognition to the less populace states on the basis of the number of a state’s electors on its senators and U. S representatives and to prevent the President to focus more attention to most populous states and on the problems significant to their voters. One of the main intentions of Electoral College is to make sure that most qualified candidate and not the most popular candidate would be chosen by electors on behalf of their states but by making an independent judgment. After the Twelfth Amendment, there were copious efforts to amend the Electoral College and to alter the system of presidential election, but none of them has succeeded. George W. Bush popular-vote loss and victory in Electoral College with a thin margin in the year 2000 again triggered the support for annulment of Electoral College system as it lacks natural justice in deciding the victory of the presidential election.

Saturday, January 11, 2020

Importance of Time in Chinese Culture Essay

The importance of time is always dependent on the different perspectives of people’s origin, particularly culture. â€Å"Time is one of the most important bases by which culture rests and all other activities revolve† (Riggs et al 31). Different cultures handle time differently. In the past, time was measured in daylight, darkness, or in seasons; however, nowadays, time has become more important and more complicated. Yet, no matter how complicated it has become, it always boils down to the influence of culture, just like China, one of the countries with a very rich culture. The impact of modernization in China on the changes of Chinese’ behavior is significant. However, these changes in their behavior have had a more significant impact on their values. Indeed, Chinese seem to have never given up one of their most important cultural characteristics, Guanxi, which up until now, remains as an important Chinese business element. In the advent of globalization, Chinese has kept and reinforced this unique characteristic even in the most important socio-cultural changes. Yes, China has indeed undergone substantial cultural changes; nonetheless, with regards to the thinking and dealing process, modern China remains rooted to its traditional Yin Yang approach, and this is reflected on their shrewd use of time to keep their relationship intact. Because Chinese people value relationship more than anything else, as they believe that this could lead them to success, it is logical to expect that the Chinese society concentrates on fluid/multi-focus time value. Chinese people are both famous and infamous in different negotiations for their wise use of time as their bargaining tool. Chinese are known to have adept ability to run down the clock because they prioritize their relationships with their associates or business partners first. This way, they know that the value of relationship or guanxi continues. Moreover, Chinese can afford or stand to play the waiting game, provided that there is always someone left to invest and spend for them. Cultures around the world have developed their own way of responding to time. The dimension for time orientation is based on two aspects; the relative significance the culture gives to its past, present, and future, and its way of approaching the time. China has indeed embraced globalization since the last three decades. Despite this, its stronghold to its culture is still very evident. This is because China is considered as a past-oriented culture country. Countries that fall under this category have a culture that is largely leaned towards the past; they see their future as a repetition of their past experiences. Moreover, they have high respect and regard for their collective historical experiences and their ancestors. As per David Thomas’ description of the country, China embraces its tradition and culture of ancestor worship and has strong pride of its customary and cultural persistence for over thousands of years (73). The Chinese society holds the perspective that their past is their guide on how to live their lives in the present. According to an old Chinese proverb, â€Å"Consider the past and you will know the present† (Quotations). Work Cited Riggs, James, et al. Industrial Organization and Management. Manila, Philippines: McGraw-Hill, Inc. , 1980. Lo, Vincent. Chinese Business Culture: Guanxi, An Important Chinese Business Element. 17 March 2005. 01 May 2009 Thomas, David. Cross-Cultural Management: Essential Concepts Second Ed. California: Sage Publications. 2008. Quotations. 14 February 2008. 01 May 2009.

Thursday, January 2, 2020

Women s Rights Movement During The 20th Century - 2104 Words

During the 20th century, the women’s rights movement changed the role of women in society for the better, causing a change in the traditional gender roles that culture dictated before the turn of the century. Women won the right to vote in 1919, which was a major turning point in the respect of women as equal members of society as compared to men. In addition to this newfound right, women also took steps to become part of the work force rather than stay home and raise the children like traditional housewives of the time. This sudden interest was sparked by the two major wars that were fought during the 20th century, each causing women to feel that it was their duty to fill in for men while they were fighting for our country. Another significant feature of this time period was the exploration of sexuality for women, especially in the case of determining whether or not a woman was a lesbian. Given these issues, John Dos Passos and Patricia Highsmith both wrote novels that t ouched on the issues of being a woman during the 20th century and the certain rights that one had as a woman in society. In their respective works, Dos Passos and Highsmith explore the view of women through the characters of Janey and Therese Belivet, which portrays the distinct nature of women that are defying the traditional gender norms of the time. At this time, women were often times seen as the model housewife and were also often seen in social situations as the caretaker and homemaker of theShow MoreRelatedWomen s Rights Movement And The Demand For Women Suffrage1650 Words   |  7 PagesThe woman s rights movement and the demand for woman suffrage emerged in the first half of the 19th century from a variety of other movements. A major goal of the woman s rights movement was to change public opinion regarding women s capacities and rights. Suffrage was one of several reforms intended to end the significant legal, political, religious, and cultural discriminations against nineteenth century women. Suffrage became the primary goal of the woman s rights movement during the 1850sRead MoreWomen‚Äà ´s Suffrage Movement of Europe1187 Words   |  5 Pageshistory, women have struggled for equality in all parts of the world. European women fought for suffrage for an extremely long period of time before they were granted full voting rights. Each country approved women’s suffrage at different times, but it occurred in most European countries in the early 20th century. The first country to develop universal suffrage was Finland in the year 1906(â€Å"Women’s Suffrage in Europe†). One of the last countries to become open about women’s voting rights was SwitzerlandRead MoreGertrude Stein : A Feminist Approach Of Seeming Weak And Unstable1635 Words   |  7 PagesOnce there was a movement for women to grow and expand what they wanted to do there were many poets and writers that wanted to write about the actions that were occurring in that time period. Once poet was Gertrude Stein, in Food and Objects, there is a feminist approach of seeming weak and unstable. Her use of word choice with at first thinking that nothing is making sense about her writing, along with her talking about domestic spaces and always looking outside. Her having multiple pieces of workRead MoreThe Evolu tion of Gender Roles and its Role in Society1505 Words   |  7 Pageshad a huge impact on the way men and women are seen and treated. In this way, women have always been secondary to males and seen as the fragile counterparts whose job is to take care of the household and most importantly, be loyal to her husband no matter the circumstance. Gender roles throughout history have greatly influenced society. The slow progress of woman’s rights throughout humanities led to an explosion of woman’s rights throughout the 20th century and that trend will only continue on intoRead MoreThe Path Of Federal Vote For Women During The Mexican Revolution1502 Words   |  7 Pagesfederal vote for women in Mexico was a unique history to the Mexican Revolution. The nation was known as a great independent movement, which highly looking for economic modernization, and practice liberal ideals. Because they were lacked of education, Liberal was a big concerned for women and fear that wom en might harm and cause more problems to the progressive politics (Pablos 45, 60). The battle for the right to vote was only thought in England, Europe and United States. However, women in Mexico goingRead MoreWomen s Rights For Women1465 Words   |  6 Pages Women’s rights in America in late 1800’s women’s right to vote women in medicine and the equal rights for women are the 3 main points that were big in the 1800’s. Women’s rights to vote women couldn’t vote back in the late 1800’s. Women had to stay home and take care of the children, cook and clean the house and when their husbands get home take care of them too. Although women had to do all those things they were not paid equal for the things they did. Women were told it is not job to vote thatRead MoreA Marxist Evaluation Of Feminism And Gender Equality Essay1572 Words   |  7 Pagesneoliberal capitalistic model. Feminism, since the 1970s, has become a subjective and distorted version of what it was meant to be—a system that sought to raise the rights of women out of the home (as domestic servants) and into the workplace. In the late 20th and early 21st century, the idea of Marxism as a system of economic analysis for women to dissect the inequalities of patriarchal capitalism has also become diluted and co-opted by the ruling classes as a â€Å"political phenomenon:† In this sense, thenRead MoreWhy Women Should Not Have Political Rights1065 Words   |  5 PagesDuring the late 19th and 20th century, many political and social events like the persons case, suffrage, and both world wars aided in transforming Canada s meaning and purpose for a woman. Many political figures like Emily Murphy and Alberta s Famous Five played large roles in characterizing the rights and freedoms of a woman. Secondly, the roaring twenties was a time for females to challenge their traditional roles and prove that they have much broader capabilities than to stay at home. FinallyRead MoreEssay on Resistance to Colonial Rule in Africa1041 Words   |  5 PagesBy the start of the 20th century, Colonial rule by both the French and the British in Southern Africa had rising expenditure costs. The British method of indirect rule in their colonies, created by Frederick Lugard to leave existing government as it is, had far lower costs than the French method of direct rule. Noneth eless taxation stood as the universal method of keeping all colonies cheap and straightforwardly ran. African’s disgust with a white man telling them to pay for the white man’s endeavorsRead MoreAnalysis Of The Play Trifles By Susan Gillespe Essay1628 Words   |  7 PagesWomen rights are the act of fighting for the idea that man and woman should have equal rights. â€Å"Throughout history woman generally have had fewer legal rights and career opportunities than men.† (Women s History in America Presented by Women s International Center) Mother hood seemed to be a women most significant profession. In the 20th century woman fought for a reevaluation of traditional views on their society. During the past 100 years’ women, civil rights have evolved. â€Å"Women have been viewed

Wednesday, December 25, 2019

The Ways Of Non Point Source Pollution During The Great Lakes

The way of Non-point source pollution in the Great Lakes †¢ Atmospheric precipitation Many contaminants settle out of the atmosphere, such as acid rain, the pollutants and nutrients will transport from distant places by air depositing into the lake as the form of rain. The first pollutants as atmospheric deposition on the Great Lakes were phosphorus. It is found that about 20 percent phosphorus entering Lake Michigan comes from the atmosphere by determination of rain, snow and dust. Since phosphorus pollution generated by this approach cannot be controlled, so it is more urgent to reduce the phosphorus content of detergent, sewer and effluent fertilizers. People found fish in a lake of Lake Superior in a remote island containing PCBs and toxaphene, and this place isolated with no direct way to pollution. This determines the long-range transport of pollutants through the atmosphere and settlement in the lake. In fact the processes of material transport through atmospheric was very complex. For instance PCBs was insoluble in water, so as to re-enter the atmosphere durin g evaporation or connected together into small particles. A lot of PCBs volatilize from the lake, meanwhile, PCBs coming from various parts of the air mass experience the sedimentation on the lake. Other than that the contaminated sediment is another way to cause pollution of the lake. This is problems of the most urban industrial areas. Even if there is likely to remove severely contaminated sediments inShow MoreRelatedThe Doom Of The Lakes1442 Words   |  6 Pagesof the Lakes Just a few miles away, our Great Lakes are being ravaged by plastic particles being released throughout. Issues around the world regarding water have always been prevalent. Dehydration kills about 2.2 million children every year. We can not stand idle by as a possible solution degrades daily right next to us. Lake Erie is known as the most polluted of the Great Lakes however, Lake Michigan is close behind. Due to the boom in industry in the Milwaukee and Chicago areas during the IndustrialRead More14 billion. That’s how many pounds of garbage are thrown into the ocean every year. 46%. That’s the1200 Words   |  5 Pagesthe amount of lakes that we can’t use for recreational activities in America because they are too polluted. 7 billion. That’s the number of people who can do something about it. Hi my name is Francisco Zepeda and I’m from Spalding County. My presentation is on how to reduce your impact on the Earth, but before you can REDUCE your i mpact on the earth, you must first know HOW you’re impacting the Earth. Pollution is one way to negatively impact the Earth, but what is pollution? Defined literallyRead MoreEnvironment Essay: Alternative Fuels are the Solution to Environmental Problems1157 Words   |  5 Pagesthe way technology is changing, what industries are doing to help prevent further pollution, some of the methods used in paper recycling, and some discussion of renewable energy sources. For the most part, this section of the research paper, unlike the other sections, is going to attempt to discuss some of the ways the public has been dealing with, and are finding new ways to deal with environmental problems that we are presently facing. nbsp; There are currently three main sources of pollution:Read MoreWater s Effect On Michigan1768 Words   |  8 Pagessurprise to anyone that Michigan has a large number of water supplies surrounding it. We have most of the Great Lakes touching our territory and if it not touching Michigan than it is pretty darn close. Michigan also has more than 10,000 inland lakes and you can stretch out all of our rivers and streams and extend them up to thousands of miles. So how exactly did Michigan become the great lakes state? Growing up, we all went through the water cycle lesson and we will never forget it. The reason beingRead MoreWhat Is Deforestation and Global Warming994 Words   |  4 Pagesearth’s atmosphere, hotter. Sometimes the temperature can change in a way that helps us. The greenhouse effect makes the earth appropriate for people to live on. Without it, the earth would be freezing, or on the other hand it would be burning hot. It would be freezing at night because the sun would be down. We would not get the sun’s heat and light to make the night somewhat warm. During the day, especially during the summer, it would be burning because the sun would be up with no atmosphereRead More Water Pollution in Canada Essay2503 Words   |  11 Pagesnations lakes, streams, and rivers. If something is not done to improve the situation it is going to have some severe environmental problems in its future. The following essay will be looking at the factors that cause pollution, and the effect that pollution has on the environment of Canada. It will also explore some of the methods used to treat and clean-up wastewater, and oil spills. Today pollution is very high in both inland and marine waters. All different types of water pollution are contributingRead MoreWater Pollution: Is It as Big of a Problem as We Think?2525 Words   |  11 PagesWater Pollution: Is it as big of a problem as we think? The following essay will be looking at the factors that cause pollution, and the effect that pollution has on our world today. It will also investigate what it has in store for the future if things do not improve. It will also explore some of the methods used to treat and clean-up wastewater, and oil spills. Today, the industrialization of Canada is severely affecting this nations lakes, streams, and rivers. If something is not doneRead MoreArticle : Article On Human And Natural Activities1932 Words   |  8 Pageshave changed the atmosphere, the great cause of the climate in our environment, and possible solutions to the damaging effects on the earth. 1. Human Causes And Natural Activities: a) Environmental pollution: in few words we can say that environmental contamination is the action of chemical, physical and/or biological agents in a way that alters the conditions of the soil, land, air, and living beings of a harmful way. Types of contamination can be: Water pollution: is the water of impurities, suchRead MoreWater Shortage And Pollution Of Water Source Crisis3001 Words   |  13 Pagesthe material foundation to the survival of humans and all living things. In today s world, water shortage and pollution of water source crisis constituted the major constraints which will influence the social-economic development of a country. In January 1992 United Nations held an international conference about the world water and the environment in Iceland, called for finding new ways to use freshwater resources, development and management. In 1993, the World Bank raised new issues related to waterRead MoreCauses of Water Pollution and Cures to Stop It Now10059 Words   |  41 PagesCauses of Water Pollution and Cures to Stop it Now Nature plays a role when it comes to toxins like mercury and other heavy metals, but humans are among the major causes of water pollution. We have always treated the planet with a certain level of disregard, as if we simply thought that nothing we could do would be of any consequence. Now though, the way we have treated our environment is coming back to haunt us. Since the beginning of the industrial revolution we have unleashed 80,000 chemical

Tuesday, December 17, 2019

Frankenstein Versus Prometheus Essay - 642 Words

Frankenstein Versus Prometheus What do a god and a crazy doctor have in common? Nothing right! Wrong! In the stories Prometheus and Frankenstein the protagonists are very alike in many ways. They both tried to play god, steal, and they both get punished for what they did. In the stories Prometheus and Frankenstein the protagonists both tried to play God in their own way. They did this by trying to create their own being or race to worship them. In the story Prometheus, the protagonist Prometheus takes all the human beings under his wing and teaches them the beginning of civilization and changes their lives completely. He grudged men all the gifts that Prometheus had given them and he was angry with Prometheus for granting to†¦show more content†¦He took the fire from the very hearth of Zeus himself on Olympus and brought it to man concealed in the stem of a plant. Prometheus who gave men every art and every science; and finally he gave them the gift of fire. Pg.5. Dr. Frankenstein stole body parts of dead people, even without fear that he was disturbing the dead in peace. One secret which I alone possessed was the hope to which I had dedicated myself, and the noon gazed on my midnight labors, while with unrelaxed and breathless eagerness I pursued nature to her hiding places. Who shall conceive the horrors of my secret toil as I dabbled among the unhallowed damps of the grave or tortured the living animal to animate the lifeless clay? Pg.168. They did steal things but in return they both got punished for what they did. Prometheus and Dr. Frankenstein were both punished for the things they did in the stories. In Prometheus he was sent to the top of a high mountain and was nailed there to be tortured. Seize Prometheus and to carry him to the highest peak of the dreadful Caucasus. There among the crawling glaciers, beneath the lashing hail and winds of storm, or, in the summer time, shelterless against the scorching heat of the sun, Prometheus was to be bound fast with unbreakable chai ns. Pg.5. In Frankenstein Dr. Frankenstein is punished by having nightmares of dead people and he starts to go crazy and a little insane from theShow MoreRelatedThe Anxieties Of Modernity In Frankenstein And Dracula981 Words   |  4 Pagesanxieties of the times in which they were written tend to surface through important themes, characters and settings. Frankenstein written by Mary Shelley in 1818 and Dracula written by Bram Stoker in 1897 both share this characteristic by working through the anxieties of modernity, here meaning â€Å"the condition of being modern† , specifically between new world science and technology versus old world spirituality and faith. This manifests predominantly as the old traditional values of Europe contrastingRead MoreMary Shelley s Frankenstein - The Modern Prometheus946 Words   |  4 PagesFrankenstein by Mary Shelley is a Gothic novel which revolves around the concept of men overtaking the role of God by attempting to create life, which is successfully depicted through the character of Victor Frankenstein who creates and brings life to the â€Å"monster†, unaware of its consequences and responsibility. Similarly, the mythological story of â€Å"Prometheus† revolves around the young Titan who in attempts to help mankind, wages war with Jupiter by providing men with fire and how to utilize itRead MoreFrankenstein And The Modern Prometheus1665 Words   |  7 Pages1. In the novel Frankenstein; or, The Modern Prometheus, both Victor Frankenstein and the Monster are viable protagonists, as the fates of both characters comprise a considerable amount of the novel, and are so cruelly intertwined. Both being so crucial to the story, it is really a matter of the reader’s perspective as to who is good and who is bad. 2. From Victor Frankenstein’s perspective, the Monster is clearly the antagonist in the novel Frankenstein. He murders all of Frankenstein’s lovedRead MoreGood Vs Evil In Frankenstein1229 Words   |  5 PagesIn the infamous novel, Frankenstein or the Modern Prometheus, by Mary Shelley, there have been a variety of recurring themes throughout the book, one of them being good versus evil. Good versus evil is a popular theme that appears in several movies, TV shows, as well as literature itself. According to Wikipedia.com, it means: â€Å"[...] the battle between ideologies, with one side Good, and the other Evil. Another variation is the inner struggle in characters (and by extension, humans in reality) betweenRead MoreReligious Thought in Mary Shelleys Frankenstein2200 Words   |  9 Pages Religious Thought in Mary Shelleys Frankenstein Every time a movie is made that portrays any part of the book Frankenstein by Mary Shelley, it is more than likely about the monster and his character rather than the creator and his. But, in the book, the scientist, Dr. Frankenstein, was more prominent, especially in view of his personal angst and wars, than the monster. It is true that the monster is a central character, but the man Frankenstein is a much more interesting study. What happensRead MoreNature and Nurture in Frankenstein1357 Words   |  6 Pagesin Mary Shelley’s Frankenstein. Since the beginning of life, nature and nurture have influenced all living things to learn, live, and survive. Nature represents the biological qualities that organisms inherit at birth, while nurture represents the qualities that organisms acquire from society. In the novel, Frankenstein, Mary Shelley portrays the theme of nature versus nurture through characterization, setting, and irony in order to show that the creature created by Fr ankenstein would not have beenRead MoreScience and Progress in Frankenstein and Hard Times3785 Words   |  16 PagesLITERATURE MAJOR ESSAY SCIENCE AND PROGRESS IN FRANKENSTEIN ANDHARD TIMES The 19th century was a time of massive change socially, politically and scientifically. This time saw the rise of Imperialism and of the Industrial Revolution in Britain, seeing massive changes in the way industry was run. Also during this time the literary movements of Romanticism and Victorianism emerged. Romanticism dealt with the issues of reality versus illusion, childhood and man versus nature. The first book I will examine inRead More Science in Mary Shelley’s Frankenstein and Hard Times by Charles Dickens3626 Words   |  15 Pagesthe way industry was run. Also during this time the literary movements of Romanticism and Victorianism emerged. Romanticism dealt with the issues of reality versus illusion, childhood and man versus nature. The first book I will examine in this essay, Mary Shelley’s Frankenstein, comes from this literary period and focuses on the man versus nature theme, namely the theme of scientific development and it’s contrast to nature. Th e second book I will look at in this essay comes from the Victorian periodRead More The Dangers of Science in Mary Shelleys Frankenstein Essay example1019 Words   |  5 PagesMary Shelleys Frankenstein Mary Shelleys novel Frankenstein cannot merely be read as a literary work of the early 19th century. It represents the workings of young Shelleys mind. Further, it represents the vast scientific discoveries of the time, combined with Mary Shelleys intuitive perception of science. She views science as a powerful entity, but also recognizes the dangers if uncontrolled. Shelley demonstrates this fear in the book as science drives Victor Frankenstein to create his monsterRead MoreReview Of Frankenstein By James Whale1840 Words   |  8 PagesLiterature Review Critical Analysis of Frankenstein The 1931 film, Frankenstein, which was directed by James Whale changed the mad-scientist/horror movie scene permanently. Although it is almost a century old, people are still reenacting it and discussing it. This film is about a young man named Henry Frankenstein. Henry has an obsession with creating life. Fritz, Henry’s assistant, helped collect body parts from recently deceased corpses. The two men got to work, binding the parts together, to

Monday, December 9, 2019

Click to Get KFC Research proposal Solution on Opportunities

Question: Describe about the Research Proposal on Opportunities for Technology for KFC. Answer: Introduction Customer Relationship Management is an essential factor for the success of any restaurant chain business (Raab 2008). The proposal has been developed to conduct a research on Customer Relationship Management in KFC. The research aims to present technological opportunities that can be used to improve the performance of the front line employees in the company. The study will present several CRM theories and review the previous literature to develop the research questions and hypothesis. Furthermore, the proposal presents the proposed methodology and analysis that will be used in conducting the research. Hence, the objective of the study is to understand the importance of implementing technology development in improving the efficiency of the front line workers in a food chain business. Literature Review Introduction to Customer Relationship Management In the marketing literature, Customer Relationship Management (CRM) is one of the vital instruments to create a strong relationship with the target customers. The concept of CRM has been tactically applied concentrating on customer retention strategy. Through the identification of different integrated strategies, organisations have adopted modern technologies to build strong bonding with the customers for improved sales and services (Taylor and Barber 2016). Effective CRM practices have been intended to obtain customer loyalty in a competitive marketplace. For a food retail chain business such as KFC, the front-line staffs have to play major roles to satisfy the customers at the highest standard. By identifying the factors of customers retention, effective measures have to be put to CRM for a better outcome (Stock and Bednarek 2014). CRM as a Business Tool In marketing, Customer Relationship Management is one of the contributory factors to build up strong and healthy customer interaction. Modern technologies and latest communication methods have tremendously helped the organisations to create an effective communication channel with the customers (Wang and Feng 2012). For instance, improved IT based solution can be applied within the CRM to understand many issues and challenges on customer satisfaction. The front-line staffs of a business organisation can learn so much about the behaviour of the client based on the system (Kishor and Nagamani 2015). By developing database and customer management network, the CRM can establish suitable customer relationship to retain the loyal customers for the much longer time. Thus, the sales and profit margin of the firm can be boosted at a certain level (Malthouse et al. 2013). By identifying the actual requirement and needs from the services, modern technologies can help out the front-line subordina tes to determine the best approach to improve the services (Khodakarami and Chan 2014). In this way, better service approaches leave a great impression on the target customers converting them to the loyal customers. Also, effective technological efficiency can promote transparency in customer communication network developing better relationship standards. Role of Frontline subordinates Frontline subordinates have to deal with the customers in direct order. Hence, the role of the frontline staffs has become critical in CRM. Ruths demand resource model has featured how the customer-oriented behaviours of the frontline employees can make an impact on customer satisfaction (Fournier 2013). If the frontline subordinates have shown customer-oriented attitude, it will enhance the satisfaction level of the customers. The service efficiency of frontline employees can be improved using modern communication technology so that the rate of the incoming customers will be improved (Fagerstrm et al.2015). As significant customer satisfaction can lead to the growth of the business, qualified frontline employees will meet the demand of the customers in a sophisticated way (Brennan et al. 2014). Literature Gap The latest development in technology and management operations of CRM has provided significant services to the customers. In spite of modern technological applications, customers are not entirely satisfied with the services. Hence, the organisations have losing customers on a regular interval. Therefore, more research must be done to identify the reasons behind the disloyalty of the customers (Bitran et al. 2008). Along with that, the companies must figure out why the staffs have failed to meet the satisfaction level of the customers. The study will focus on the feedback of the client to understand the factors leading to customer dissatisfaction. Herein, the role of technology must be identified to solve the issues regarding CRM. Research Question It is important to identify the research questions to conduct proceed further with the analysis. The research questions that can be used in conducting the study on CRM in KFC are presented herein below: What are the technological opportunities that can be used to improve the efficiency of the front line staffs in customer interaction? What is the role of technology in CRM in improving the service quality in KFC? Can technology be used in improving the skills and knowledge of the front line staffs in KFC? How can we implement technology in improving the front line service quality of KFC? What changes are required in CRM strategy of KFC? Hypothesis Hypothesis is used to judge a statement that is further used to conduct the analysis in the research study. The hypothesis statements are presented herein below: H0: Technological opportunities can be used to improve the efficiency of the front line employees in KFC. H1: Technological opportunities are not effective in improving the efficiency of the front line employees in KFC. Proposed Methodology Research Design Research design presents the blueprint of the study that explains the methodology used in the study. To study the customer relationship management used by KFC to operate its front line staffs, there is a need to interact with employee and the customers of the company. The interaction will help to collect primary data that will be used in the study. The study will be conducted using qualitative approach because there is no need of statistical analysis to prove the use of technology in CRM improvement (Ketchen and Bergh 2014). The questionnaires used to collect data from the employees and customers are presented in appendix 1. Data Collection Data collection is an essential task of a research study. In this research, both primary and secondary data collection methods will be used to enhance the database for the analysis. The primary data collection method will be used to collect data from direct employees and customers of KFC to observe the current situation of CRM in the company. The primary data will be collected using questionnaires that are presented above. Furthermore, the secondary data collection method will be used to observe the prior theories and studies presented by various authors to improve the quality of the research (Welman, Kruger, Mitchell and Huysamen 2005). The secondary data will be used to conduct the literature review and present the research questions, hypothesis and methodology of the current research. Hence, the use of both types of data collection method is justified in the study. Sample Size Considering the entire population increases the burden of data collection. Hence, there is a need of sampling out a small population that can be easily used to collect the information for the study. It has been planned to collect primary data from around 50 customers and 10 employees of KFC. A random sampling technique will be used to choose the target population for collecting the primary data (Newman and Benz 2008). On the other hand, prospective sampling technique will be used to collect secondary data from the prior literature. Proposed Analysis The research will be conducted using qualitative analysis approach. The collected data will be converted into variables to conduct the qualitative analysis and present the research results in a descriptive manner. The findings of the study will be presented in a thematic manner to answer the research questions given above. It can be seen that with development of technology, different organisations has started implementing technological opportunities in training their employees and improving their quality of services. Hence, the qualitative study will help KFC to understand the current status in the market and develop proper strategies in enhancing the performance of the frontline staffs (Morsing and Beckmann 2006). Conclusion In order to conclude the research proposal, first of all, a brief review of the literature must be presented so that a detailed description of the role of the frontline employees can be identified in CRM. Moreover, modern IT solutions must be included within the CRM functions so that frontline employees can identify the best approaches and communication methods to deal with the customers. In this way, customer-oriented attitude can be helpful in gaining the loyalty of the target audience. Along with that, better and healthy customer interaction will also reduce customer grievances to a major extent. References Bitran, G.R., Ferrer, J.C. and Rocha e Oliveira, P., 2008. OM Forum-Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters.Manufacturing Service Operations Management,10(1), pp.61-83. Brennan, J.J., Siebert, W.H., Cerrone, M.C. and Williams, J.R., Buzztable, Inc., 2014.System for customer relationship management using wireless communication. U.S. Patent 8,897,810. Fagerstrm, A., Aksnes, D. and Arntzen, E., 2015. An Experimental Study of Intertemporal Choices: The Case of Customer Relationship Management.Managerial and Decision Economics. Fournier, S., 2013. Secrets of customer relationship management: its all about how you make them feel.Journal of Services Marketing. Ketchen, D. and Bergh, D., 2014.Research methodology in strategy and management. Amsterdam: Elsevier. Khodakarami, F. and Chan, Y.E., 2014. Exploring the role of customer relationship management (CRM) systems in customer knowledge creation.Information Management,51(1), pp.27-42. Kishor, N.R. and Nagamani, K., 2015. Customer relationship management in Indian Banking Sector.ACADEMICIA: An International Multidisciplinary Research Journal,5(7), pp.74-82. Malthouse, E.C., Haenlein, M., Skiera, B., Wege, E. and Zhang, M., 2013. Managing customer relationships in the social media era: introducing the social CRM house.Journal of Interactive Marketing,27(4), pp.270-280. Morsing, M. and Beckmann, S., 2006.Strategic CSR communication. Copenhagen: DJF Publishing. Newman, I. and Benz, C., 2008.Qualitative-quantitative research methodology. Carbondale, Ill.: Southern Illinois University Press. Raab, G., 2008.Customer relationship management. Aldershot, Hampshire, England: Gower. Stock, R.M. and Bednarek, M., 2014. As they sow, so shall they reap: customers influence on customer satisfaction at the customer interface.Journal of the Academy of Marketing Science,42(4), pp.400-414. Taylor, C. and Barber, N.A., 2016. How will my wine purchase decision be viewed by others?.Journal of Wine Research, pp.1-24. Wang, Y. and Feng, H., 2012. Customer relationship management capabilities: Measurement, antecedents and consequences.Management Decision,50(1), pp.115-129. Welman, C., Kruger, F., Mitchell, B. and Huysamen, G., 2005.Research methodology. Cape Town: Oxford University Press

Sunday, December 1, 2019

The Steppe Gods Review Essay Example

The Steppe Gods Review Paper Essay on The Steppe Gods Summer 1945, Petya lives in Razgulyaevke on the border with China. Petka ordinary village life: all day worn on the steppe in search of an escaped Hitler, hiding from grandmother Darya evenings looking at the passing railway trains with troops, and dreaming of the day when the Soviet Union still attack Japan. Nearby, in the local camp, lives a Japanese prisoner Hirotaro, MD, helps and Russian, and Japanese and lead a secret diary, addressed to his children in Nagasaki. Wait! Why now so do not write! We in the 21st century, literary delights and intellectual games, postmodernism, stream of consciousness, but here? The boy in the Soviet countryside dreams die in the war? Its just some kind of social realism. Although there is not prosto.Eto a real Russian literature. Reading Steppe Gods like a sip of pure spring water or strong vodka. One must have talent and a sense of proportion, not to dissemble in this topic: Russian village with fights, foul language and spirit, the Great Patriotic War, the boys, for whom the main character, Stalin, women, and not waiting for the men, officers and soldiers languishing in . rear We will write a custom essay sample on The Steppe Gods Review specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The Steppe Gods Review specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The Steppe Gods Review specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Petka outcast among children, as it is a geek fatherless. But he is not sad, all in all fairness, the five fingers of the left hand for good (the capture of Berlin, the liberation of Budapest, Corporal falcons, American stew and recovery of Lieutenant Odintsov), the five fingers of the right for the worse (the disappearance of Hitler, Valerys disease, Mommys hand, does not begin the attack on Japan, beauty Tanya Zakharova). Petya himself fair and honest when he is attacked all together fighting as a young one, but will not touch his chief tormentor when he is alone crying in grief. Reading and face blurred smile, Petka simple pleasures of life, he starts instead of wolf dogs that are afraid Babkiny goats, trains salute, looking at his shadow, first try the stew (letters on the bank of red color as the flag, the taste even compare there is nothing, and huge banks like ), peel portfolio Tanya playing with only friend in intelligence. Hirotaro at this time of writing notes in a notebook on the grass, which is about in the wilderness, on ancestors Samurai, about his youth and how was captured. He has his own story, he and his childhood is associated with Masahiro, who is in the same camp. At the time, my father chose Masahiro own lame son of a talented Hirotaro, Masahiro could not forgive, and hated it. Hirotaro same feeling immense gratitude to the family Masahiro and his guilt in front of him, betrayed him so much, that even remained in captivity to be there. Two completely different worlds and human Petka and Hirotaro gradually approach each other and come to the finale , has caused me a thrill: the old Japanese and a small Soviet boy amenable ancient instinct merge into a pagan dance of joy and healing and becoming a Multi-armed radiant creature Once upon a time I did not read this modern literature a complete aching sincerity. and faces constant in Russian characters, literature so close to our classics.